SSGA COO - Global Head of Business, Technology Risk and Controls, Managing Director (Finance)

The State Street Global Advisors (SSGA) Chief Operating Officer (COO) is seeking to hire a Global Head of Business, Technology Risk and Controls, Operational Resiliency and Continuity (GHBTRC). This role will report directly to a member of the SSGA COO Leadership team with dual reporting to the CAO of the State Street Corporation who oversees all Business Risk Management for the enterprise.

The individual will play a critical role in leading the implementation of the enterprise strategy for the Global Advisors Business, overseeing the delivery and management of all business, technology and regulatory risk and controls for Global Advisors (GA) business services. Serving as the strategic partner and advisor to the Global Advisors COO and leadership team, this role will drive risk management, regulatory resilience, and business continuity initiatives across the global organization.

The GHBTRC will function as the central point of coordination for each of the business functions within GA , the individual will serve as a liaison between enterprise risk, regulatory and technology functions, including resiliency, continuity, and recovery. This role will also provide strategic management support to ensure all business functions within GA meet or exceed enterprise risk management and testing standards. In addition, the GHBTRC will be the conduit of key business, technology risk and controls, regulatory, and operational resiliency information to SSGA business functions, GA's Leadership Team, and both the GA and Enterprise committees and governance forums.

This GHPTBS role includes strategic operational project and relationship management responsibilities, working within a product, platform, and services operating model. This role collaborates with peers on the COO's senior leadership team, colleagues and peers across GA and the wider State Street organization. The role will manage a global functional delivery organization as the business risk management executive for GA, overseeing first-line business controls, regulatory responses, and technology risk metrics. Additionally, the role provides an opportunity to engage with key strategic partners across GA, State Street Bank and Holding Company, and the broader investment management industry. The key objectives are to define the future-state business and technology risk, regulatory, and operational resiliency framework, ensuring GA operates effectively within the broader enterprise frameworks and aligns with regulatory responses developed across the second and third lines of defense.

The leader in this role will be accountable for driving results, managing the firm wide relationships, and implementing the required changes for GA. This includes improving processes through an outcome-driven and automated audited-based approach, fostering collaboration and alignment to achieve holistic risk measurement, monitoring, and ongoing assessment as GA evolves. This role will also focus on enhancing operational efficiency and supporting the delivery of innovative investment products in the global marketplace.

As a key stakeholder in enabling the COO organization's and GA's ability to manage risk and resiliency, this role ensures compliance with regulatory obligations, privacy requirements, and control maturity standards, both internally and with the third-party GA contracts services. The successful candidate will be highly resourceful, self-motivated and possess strong written and verbal communication skills. They must also have expertise in global organizational management, technology, and data analytics. Additionally, the individual must demonstrate a high level of personal and professional integrity, exercise sound judgment, and collaborate effectively with senior business leaders across GA, State Street, boards of directors, and the broader investment management and regulatory industry.

Responsibilities

Management of the Business and Technology Risk Services

• Partners with COO leadership team to set strategic and operational objectives within a GA strategic framework, aligning with firm-wide risk, regulatory, operational resiliency, and continuity frameworks. Ensure the COO organization and GA excel in technology and business risk management while delivering on the firm's resiliency, continuity and regulatory agenda
• Builds strong relationships across the COO, GA, Global Regulators, and key internal stakeholders responsible for the firms risk and regulatory management initiatives.
• Owns and is accountability for the global functional initiatives for GA.
• Partners with COO and GA senior leadership team to actively identify and implement process improvements and organizational optimization as part of the firm's risk and regulatory transformation strategy.
• Develops and embeds a strong risk and control culture across all regions, integrating control frameworks into the technology platforms and business processes holistically across GA.
• Drives organizational, team, and individual development, enhancing productivity and collaboration while ensuring measurable outcomes within defined time frames.
• Work with the GA functional organizations to develop the required frameworks, operating model, roles, and responsibilities for effectively and consistently managing risk across the business.
• Manages and delivers the firm-wide risk and regulatory transformation program in collaboration with the GA functional organizations, defining the future-state operating model for internal and external business and technology risk, resiliency, and operational continuity management..
• Leverages emerging technologies, including artificial intelligence, to enhance risk management, improve data utilization, and provide actionable insights for monitoring and reporting risk profile across the business..

Skills and qualifications:

• Strong strategic, analytical, and commercial skills
• Results driven, service/action-oriented delivery skills.
• Organizational and political agility; strong negotiation skills
• High Risk and Regulatory Excellence pedigree
• Unquestionable personal code of ethics, integrity, inclusion, and trust
• Demonstrated ability to effectively partner with executive leadership and management and corporate functions as required to execute the GA and COOs strategic objectives.
• Excellent quantitative, analytical, and critical thinking skills, with meticulous attention to detail
• The ability to create structured, detailed, and compelling analyses addressed to various audiences within the ‎organization including board of directors' regulators and the GA Operating Group.
• Able to successfully navigate within varying degrees of ambiguity in a fast-paced global, cross functional, highly regulated, matrixed environment internally within GA and across the State Street Corporation.
• Business acumen - ability to pre-empt questions and sense-check the facts and be able to display a detailed business knowledge across all Asset Management business functions.
• Dynamic Management - be comfortable dealing with various changes and adapting to different circumstances.
• Decision Making - ability to find data, insights, and proof points very quickly across the organization and synthesize to effectively make decisions to set future direction.
• Multi-task - ability to effectively manage multiple priorities, but also be able to focus on the most important deliverables of the moment through prioritization and holistic understanding of the broader COO, GA and firm wide strategy.
• Advanced communications skills - written/verbal - and interpersonal savvy (EQ) to build trusted relationships across the company.

Job Requirements:

• Minimum of 20 years of executive management experience in financial services.
• A minimum of 15 years of experience in leadership roles including technology and business risk , operational resiliency and continuity, third-party management strategy
• A minimum of 20 years of experience in managing, leading and developing global high performing cross organizational teams focused on holistic delivery of risk management capabilities and services
• Minimum of 15 years of Institutional Asset Management and Wealth Management experience required.
• Global multi-jurisdictional regulatory experience preferred. Undergraduate Degree required.
• Advanced master's degree (e.g., MBA, MSc) or other professional risk management certification (e.g., FRM) preferred.

About State Street Global Advisors

What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.

Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:
$170,000 - $267,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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