*HR Operations Manager (Project Management)

Oversees and participates in the day-to-day operations of the Human Resources (HR) department, ensuring effective administration, compliance with all applicable laws, regulations, and policies, and alignment with the university's mission, goals, and objectives. Develops and implements operational processes to enhance efficiency, scalability, and alignment with strategic goals. Provides leadership in HR program execution, financial oversight, participates in department hiring, operational support, and ensuring timely delivery of initiatives. Responsible for management of PEAK revenue and financial transactions. Responsible for financial management of the self-funded insurance programs, including but not limited to, reporting on the financial trending, and forecasting to align with organizational financial objectives.

Duties: 

• Supervises and actively supports the HR Admin & Finance function; addresses escalated employee inquiries, unemployment claims, and other administrative tasks.
• Leads and participates in HR projects and initiatives, ensuring deliverables, timelines, and budgets are met and maintaining accountability for outcomes.
• Develops and manages operating budgets, ensuring alignment with departmental and university objectives while maintaining fiscal accountability.
• Prepares and reviews financial and operational reports, including the management of PEAK revenues and the financial state of the self-insured plan, ensuring accurate financial tracking and alignment with goals.
• Manages the transactions of the self-funded insurance program, ensuring compliance, and reporting accuracy.
• Designs, implements, and maintains scalable processes to optimize core HR operations such as onboarding, offboarding, timekeeping, and employment lifecycle events.
• Oversees compliance efforts, including audits and quality control, to ensure adherence to laws, regulations, and university policies and procedures.
• Oversees and directly participates in hiring and separation process, including establishing employee records and paperwork completion.
• Ensures accurate and timely processing of HR transactions and EPAFs, including but not limited to, employee pay changes, terminations, job posting, payroll and timesheet adjustments, while maintaining employee records.
• Provides oversight and hands-on-support for data entry, reporting, and analytics, leveraging insights to improve HR operations and decision-making.
• Coordinates and executes office operations, including supply management and vendor invoice processing, ensuring accuracy and timeliness.
• Mentors and trains team members, fostering skill development and ensuring consistent application of policies, processes, and standards.
• Serves as a primary point of contact for HR administration, providing consultation and guidance to managers and employees on processes and policies.
• Manages relationships with external vendors, including evaluating contracts and ensuring effective service delivery for outsourced HR processes, as appropriate.
• Participates in cross-functional meetings and committees, representing HR and promoting alignment between HR initiatives and university objectives.
• Performs other duties as assigned.

Required Education: Bachelor's degree in human resources, Business Administration or related field, AND:

• 60 months of related experience

Equivalency/Substitution: Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree. 

Skills:

• Knowledge and understanding of a broad range of human resources administrative policies and procedures
• Excellent analytical and problem-solving skills
• Ability to complete tasks in an efficient and timely manner
• Ability to maintain a high level of confidentiality with a strong customer service focus
• Ability to adapt and remain flexible to changing strategies to meet department initiatives
• Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, ordinances, and policies
• Ability to develop and implement HR strategies that align with the University and department goals
• Strong operational skills with an emphasis on creating efficiencies, standardization, and leveraging technology to improve HR processes
• Ability to operate effectively in a fast-paced environment and able to work under pressure with competing deadlines
• Strong verbal and written communication skills and a collaborative work style with all levels within the University
• Ability to maintain strong relationships with corporate partners, stakeholders, and community leaders
• Proficiency in negotiating and persuading to achieve mutually beneficial outcomes
• Strong attention to detail and organizational skills with the ability to manage multiple projects simultaneously
• Excellent communication skills and the ability to interface effectively both externally and internally through superior interpersonal skills
• Understanding of financial management principles relevant to partnership development, including budgeting, revenue tracking, and financial reporting
• Strong problem-solving skills and able to work under pressure
• Strong knowledge of Microsoft Word, Excel, Outlook, Zoom and Teams

Certifications: None

Working Conditions:

• Work is normally performed in a typical interior/office work environment
• Ability to travel occasionally

Departmental Preferences:

• None

Supervision: 2 - Norman Employees 2 - HSC Employees

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.