Product Services Manager (Project Management)

Product Service Coordinator

This position is responsible for the overall administrative functions within the Install Center office; including invoicing, job file management, coordinating with product deliveries and scheduling and coordination of the installation work. Will assist with service office as needed

Essential Duties and Responsibilities:

• Responsible for the administration and tracking of all information connected to Product Services, including tracking requests, scheduling of subs, job folder information and invoicing
• Determine availability of installers and schedule with agreed upon scope of work and payout for their services
• Assemble Job folders including permit info, sub payouts, quoting info, any print info or installation info that is pertinent to the products we are putting in, as well as any other paperwork related to the particular job
• Communicate directly with customer or sales team about installation schedule and process
• Coordinate delivery of product to coincide with installer schedules
• Be direct point of contact for Subs as far as scheduling and payment, create information to get to Lisa A. in order to create checks to pay subs, processing all sub invoices
• Serve internal and external customers in person or by phone by providing information as to scheduling jobs or installation process
• Be professional in appearance, as well as communication, and treat others that you interact with respectfully and courteously
• Help to coordinate paper flow and storage of finished job folders in organized fashion
• Help Service Coordinator to manage service scheduling and communications promptly and efficiently.
• Any other tasks as assigned by management

Skills Needed:

• High school diploma or general education degree (GED).
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Be able to communicate clearly in English

Physical Demands:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• Regularly required to walk, use hands to finger, handle, or feel, reach with hands and arms, and to talk or hear. Often required to sit, stand, climb or balance, and occasionally to stoop, kneel, or crouch.
• Regularly required to lift up to 10 pounds. Rarely required to lift up to 25lbs.
• Regularly required to see clearly with close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), peripheral vision (ability to observe an area that can be see up and down or the left or right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Competitive Benefits Package:

• 401(k) Retirement Plan including Employer Match

• PTO & Paid Holidays
• Health Insurance - Medical, Dental & Vision
• Life, AD&D, Short & Long-Term Disability
• Health & Wellness Programs
• Flexible Spending Accounts
• Health Savings Accounts
• Employee Discount Programs
• Driver Sign-On Bonuses

This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Gulfeagle Supply is an Equal Opportunity Employer. We do not discriminate based on age race, gender color, religion, national origin, disability marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law. All duties and responsibilities are essential job functions and requirements and are subjected to possible modifications to reasonably accommodate individuals with disabilities. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace