Call Center Representative (Administrative)

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largestdata, media, and marketingcompany in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

Job Summary:

As Donor Contact Center representative, you will serve our local and national donors through the implementation of best cell center methods and fulfillment procedures. Handle all incoming and outgoing calls efficiently and accurately, explaining possible solutions, and ensuring that clients feel supported and valued. You will also be asked to make suggestions for system and process improvement because of your knowledge of daily and ground operations.