Drive division engagement to support all KPF business lines in all divisions. Provide guidance to CEFP managers on how to promote retail financial services in a grocery environment. Provide leadership to implement programs that support the Our Promise Strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
5+ years of experience as a retail store manager
3+ years team leadership experience
Any experience in leading new initiatives, drive change and adoption of new practices and procedures
Proficient in use of Microsoft Office
Proven ability to inspire and motivate people
Excellent oral and written communication skills
Strong analytical and quantitative skills
Ability to think strategically and find new avenues of approaching tasks and challenges
DESIRED
Bachelor's Degree
5+ years financial services experience with a focus in financial services
Knowledge of financial services industry
Prior management of sales teams
Provide leadership and inspiration for the entire CEFP manager team regarding successful sales strategies for retail financial services in enterprise stores
Develop and implement acquisition and engagement plans that focus on the $500M+ OP budgets based on the KPF business plan/strategy
Maintain a high level of knowledge of market trends relative to KPF products and services
Collaborate with business line managers to create budgets and key performance targets for the KPF sales manager team
Collaborate with F&E contacts on the prioritization of work for the CEFP managers as that role now has shared functionality
Analyze data and identify trends, adjust strategies and tactics to achieve business results
Maintain a working knowledge of regulatory compliance and staying current with developing changes within government regulations
Facilitate solutions for questions and inquiries from division CEFP managers across all 20 divisions
Direct the development of supporting strategies and programs in the areas of communication and incentives, reporting, training and sales support and the selling process/customer experience in the store
Communicate and promote KPF initiatives and results to the division executive leadership teams
Conduct division/market visits to understand local market trends, competition and collaboratively seek solutions and strategies with the KPF business lines
Conduct training and information sessions for all new associate managers
Bring feedback from the division back to KPF to incorporate into business strategy development
Ensure CEFP team members have a working knowledge of all aspects and functions of KPF and a clear understanding of its alignment with the Our Promise Strategy
Develop and maintain the CEFP manager onboarding process for new associates
Prepare and facilitate a sales conference each year for all CEFP managers
Travel up to 50% to meet with divisions/market visits and collaborate with divisions
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation