Associate Director- Residential Life- Student Success (Finance)

Department: Student Housing & Res Life

Salary: 75,100-85,450

Description:

Responsible for a major component of Residential Life. Provides leadership to attain the goals and objectives of the department of Student Housing and Residential Life (SHRL), with a focus on Student Conduct, Assessment, and Student Staff Training.

1. Oversees the delivery of Student Housing and Residential Life programs and services.
2. Plans, organizes, schedules, and directs activities for Residential Life; coordinates activities with other University departments and contractors.
3. Prepares budgets for the department, projects, and programs.
4. Participates in the planning process and policy development for SHRL; establishes learning outcomes for programs and services, the department assessment plan, strategic planning, conduct officer training, student staff selection, student staff training, and department reporting.
5. Directs the daily operations and activities of assigned staff, including recruitment, selection, training, development, and evaluation.
7. Serves in on "Back up" on-call rotation responding to a variety of emergencies, as needed.
8. Serves on SHRL ride-out team during emergency incidents.
9. Establishes and maintain collaborative relationships within the department, with other departments, student groups, the university community, and stakeholders.
10. Interprets rules, regulations, policies, and procedures, and ensures staff compliance.
11. Other duties as assigned.

MQ:
Requires application of advanced principles, techniques and theory in a professional discipline or a thorough general business management knowledge. Knowledge of this level is typically obtained through a directly job-related Master's degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed. Requires a minimum of three (3) years of directly job-related experience.

Additional Posting Information:

- Department is willing to consider experience in lieu of education.

The Associate Director of Residential Life is an integral part of Student Housing and Residential Life's (SHRL's) executive leadership team and provides leadership for advancing retention and student success in the residence halls. The Associate Director supports the vision and leadership for areas of responsibility that ensures that residential life is advancing the SHRL mission, vision, and goals as well as the division's and University's strategic initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Student Success: Retention, Residential Engagement, Living Learning Communities, & Faculty in Residence
• Provides leadership for SHRL's framework and approach to enhancing residential student success, including, but not limited to, residential engagement and sense of belonging, living learning communities, Faculty in Residence program, and academic readiness, integration, intervention, and support initiatives.
• Leads departmental retention initiatives in collaboration with campus partners including but not limited to Provost's Office, Retention & Graduation Initiatives, Student Business Services, and Financial Aid.
• In collaboration with the Assistant Director for Retention, Strategic Planning & Assessment, assesses student learning and program impacts on retention and graduation for all residential student success initiatives.
• Provides leadership for SHRL's First Year and Second Year experience programs. Works with departmental staff to implement.
• Supervises a Program Coordinator and a Graduate Assistant responsible for implementation of the Residential Engagement model, Living Learning and themed communities, and Faculty in Residence program in support of students' success.

Student Staff Selection & Training
• Supervises a Program Coordinator and a Graduate Assistant responsible for the recruitment, selection, curriculum-based training, and Human Resource management of student staff in Residential Life: including graduate assistants and undergraduate student employees.
• Ensures compliance with Human Resource policies and procedures for student employment.
• Maintains student staff manuals.

Supervision
• Responsible for the direct supervision of two Program Coordinators (Staff Selection & Training, and Residential Engagement, Living Learning Communities, & Faculty in Residence); and indirect supervision of two Graduate Assistants.
• Provides effective personnel management through supervision, staff development, training, recruitment and retention of competent, diverse staff; the ability and willingness to delegate effectively and to hold direct reports accountable; address staff issues; promote the professional growth and development of the staff.
• Provide a clear onboarding program for staff.

Programs and Services Management
• Responsible for the overall management of area, including policy development, strategic planning, goal setting and direction of all operational, fiscal, and personnel aspects of the program/service area
• Possess strong strategic thinking skills and initiative, with an emphasis on delivering and measuring action plans.
• Establish and measure learning outcomes or program outcomes for programs and services.
• Create assessment plan for programs and services in area; contribute to SHRL Assessment Plan and storytelling.
• Strong decision-maker, with transparency in decision-making and management; the ability to make good, consistent, and fair decisions based on fact and data.
• Responsible for ensuring continued compliance with all local, state, safety and employment laws and regulations.

Departmental Responsibilities
• Serves on 24-hour Back-up Professional on Duty (day, evening, holiday, and weekend) 365 days a year in rotation with other leadership staff responding to a variety of emergencies, as needed. On-call response may include, but not limited to: crisis and emergency response; facility maintenance; direction and support for live-in paraprofessional, graduate, and professional staff; and conflict resolution for residents living in on-campus housing facilities students; Serve on SHRL ride out team for campus emergencies.
• Maintains knowledge of federal, state, and local laws, UH MAPPs and SAMs and general policies and procedures applicable in a higher education residential life setting. Continues to read and study current literature on student learning, student development theory, management theory, and student affairs.
• Establishes and maintains collaborative relationships within the department, with other departments, student groups, the university community and stakeholders.
• Actively participates in departmental outreach activities, programming, and staff/student training.
• Works with and supports cross-functional teams to foster teamwork and relationships in a highly adaptable and fast passed environment.
• Develops strategies in line with the SHRL Mission Statement to enhance residents' experiences. This includes recommending and initiating solutions to problems or issues in systems procedures, ensuring residents' needs are continually met in a supportive, caring manner.
• Assists SHRL staff members (individuals and team) to develop and build skills necessary to accomplish goals and priorities of the department.
• Liaison with Marketing & Communication to ensure that the website and other materials are up to date.
• Serves on department committees; represents the department on division and university committees.
• Assists with other projects as directed.

Other duties or projects as assigned as appropriate to rank and departmental mission.

Essential Position:
This position has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such are required to report to work/remain at work even if classes are cancelled, and the campus is working on limited operations in an emergency.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The policy of the University of Houston-System and its universities is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, ethnicity, military status, genetic information, sex (including gender and pregnancy), sexual orientation, gender identity or status, or gender expression, except where such a distinction is required by law.