Coordinator, Basic Needs (Finance)

Department: Stud Succ & Stud Life

Salary: $43,001 - $48,000

This position is 100% on campus
Job Summary

The Coordinator of Basic Needs provides administrative, programmatic, and technical oversight in support of the student basic needs center/program. The Coordinator coordinates services, functions, and activities related to basic needs; provides case management and specialized information related to basic needs to students, staff, faculty, and others; and coordinates with campus and community organizations to obtain resources for students to promote student success, retention, and completion.

Duties

• Coordinates and assists with evaluating the basic needs services and functions including but not limited to the UHD Food Market, Gator Emergency Fund, technology assistance program, and forthcoming programs (e.g., clothing closet, housing assistance, childcare assistance, etc.)
• Facilitates care interventions for students who identify having an unfulfilled basic need; assists with managing a care intervention referral tracking and notes system
• Develops and coordinates programming for students that promotes holistic well-being
• Connect students to campus services, programs, resources, and other institutional opportunities to aid in the retention and success of all students; Outreach and connect students to community (federal, state, local) programs, services, and resources
• Collaborates with faculty and staff to address and respond to student concerns and needs
• Assists with conducting program evaluation(s) and student satisfaction surveys for the department's continuous improvement plans and reports

Marginal Duties

• Performs all other duties as assigned
• Serves on university and other committees as assigned

Supervisory Responsibilities

Direct Reports:

• Supervise student workers

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Sets clear goals and expectations; provides mentorship and guidance

Knowledge, Skills, and Abilities

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• Excellent diplomacy, interpersonal, and customer service skills
• Strong planning & organizational skills with attention to detail

Abilities:

• Ability to support and lead subordinates, deliver excellent written/oral communication, work through processes, prioritize responsibilities, synthesize detailed/complex information, and provide clear recommendations

Work Location and Physical Demands

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks

Qualifications

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of one (1) year of related job experience
• Experience with applying for federal/state services

License/Certification:

• N/A

Preferred Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related
• Experience with case management
• Experience working in higher education

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The policy of the University of Houston-System and its universities is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, ethnicity, military status, genetic information, sex (including gender and pregnancy), sexual orientation, gender identity or status, or gender expression, except where such a distinction is required by law.