Parking/Ordinance Enforcement Officer (Finance)

The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies.

The County of Riverside's Facilities Management Department is currently recruiting for a Parking/Ordinance Enforcement Officer to support locations in western Riverside County (Corona, Murrieta, Temecula, Norco) and southwestern Riverside County (Lake Elsinore, Wildomar, Canyon Lake, San Jacinto, Menifee). The incumbent will be responsible for overseeing parking facilities, including open lots and parking structures, and for collecting parking fees. This position also entails patrolling these areas to enforce county parking ordinances by issuing citations for violations.

The work schedule is Monday to Friday, from 10:30 a.m. to 7:30 p.m., with the potential for schedule adjustments based on departmental operational needs.

Competitive candidates will possess a strong understanding of ordinances and vehicle codes, along with excellent customer service and computer skills, ideally gained within the parking enforcement industry. Preference will be given to candidates holding a current Basic P.O.S.T. P.C. 832 certificate.

Incumbents report to a Senior Parking/Ordinance Enforcement Officer. The incumbents have the day-to-day responsibility for regulating the use of County parking facilities, which includes enforcing County parking regulations; enforcing county ordinances; providing general public information and assistance; and may detain and cite violators to appear in court. Parking/Ordinance Enforcement Officers are not public safety officers.

Meet the Team!

Riverside County Department of Facilities Management provides property management and operations services for county owned and leased facilities throughout the 7,200 square miles of Riverside County and over 14 million square feet of space. The department is responsible for keeping county buildings safe, comfortable and productive for both county staff and the public.• Regulates the uses of County parking facilities which includes directing traffic and monitoring the spaces needed for County and visiting officials.

• Assists motorists by locating parking spaces or referring drivers to additional parking areas as parking lots fill to capacity; advises the general public of County parking regulations and parking violation procedures; determines the validity of various types of parking permits and monitors the use of temporary permits.

• Patrols assigned areas and issues citations to unauthorized or illegally parked vehicles; reports any irregular or suspicious circumstances to the police department.

• Patrols assigned areas and issues citations for violations of County ordinances on County property; may detain and cite violators to appear in court.

• Provides general and directional information to the public; assists motorists with minor emergency repairs including general problems with batteries and tires.

• Completes survey forms used to develop parking lot statistics; prepares periodic reports on parking control related activities including number of citations issued and unusual problems, incidents or occurrences.

• Will issue and record temporary parking permits; may operate a radio equipped vehicle in the performance of assigned duties; may appear in court to give testimony relative to citations issued.Knowledge of: California driving laws and the safe operation of passenger vehicles.

Ability to: Learn, understand, interpret, and apply County parking rules and regulations; courteously and tactfully explain rules, regulations, and procedures to the public; think decisively and act tactfully in stressful and tense situations; establish rapport and maintain cooperative working relationships with employees and the public; exercise sound judgment within established guidelines; analyze situations and determine appropriate course of action; communicate clearly and concisely orally and in writing; follow oral and written instructions; learn the physical location of various County departments and parking facilities; obtain and record accurate information; keep accurate records; stand and walk for long periods of time in an outdoor setting.

License: Possession of a valid California driver's license at the time of application is required to operate a county vehicle for patrolling parking facilities and structures.

Certificate: Possession of a valid Basic P.O.S.T. P.C. 832 certificate prior to completion of the probationary period. The Parking/Ordinance Enforcement Officer must obtain this certification within three months of hire, with time provided by the department to complete it.

Physical Requirements: Working outdoors in various weather conditions, including extreme heat or cold.

Highly desired: Prior knowledge and experience of working with ordinances and vehicle codes. Patrol and/or security experience.
Parking/Ordinance Enforcement Officers are not public safety officers.This recruitment is open to all applicants.

For specific questions regarding this position, contact Silvia Trammell at strammell@rivco.org .