Business Analyst II (Information Technology)

Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, and have nearly $1 Billion of Direct Written Premium ​and $1.15 billion in surplus.

Amerisure is currently recruiting for a Business Analyst II that can do a 2-day hybrid approach onsite in our Farmington Hills office.  The ideal candidate will also possess the following skill set. 

Summary Statement

The Business Analyst II plays a pivotal role in advancing the development and execution of business solutions by collaborating with cross-functional teams and stakeholders. This role builds upon foundational responsibilities by independently conducting detailed analyses, refining business requirements, and contributing to process improvements. The Business Analyst II is expected to facilitate Agile practices, including SAFe methodologies, while ensuring alignment with organizational goals and priorities. 

Essential Tasks/Major Duties

• Lead and support requirements sessions and discussions with stakeholders to elicit, define, and document business and technical requirements for reports, metrics, and analytics.  

• Develop clear, concise, and detailed requirements documentation, which includes business requirements, functional specifications, business processes, data mapping, process flows, workflows, procedures, and system controls, ensuring alignment with project goals and organizational standards. 
• Work closely with internal and external teams to ensure effective communication and collaboration throughout project lifecycles. 
• Identify, analyze, and resolve project challenges or technical issues, providing solutions that meet business needs. 
• Actively engage in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, while adhering to Scaled Agile Framework (SAFe) principles to support large-scale, cross-functional project goals. 
• Act as a liaison between business units, technical teams, and insurance industry experts to ensure clear communication and understanding of system capabilities. 
• Analyze data and troubleshoot issues to improve operations and solve business problems. 
• Prepare training materials and conduct training for new or updated systems. 
• Ensure that all business processes comply with regulatory and legal requirements.
• Assists with ongoing operation, maintenance, and support of business needs.

Knowledge, Skills & Abilities

• Bachelor's degree in a related field (e.g., Business, Information Systems) or equivalent combination of education and experience. 
• 2 years of professional experience as a business analyst or in a similar analytical role. 
• Proficiency in tools such as Jira, Confluence, SQL, and Lucidchart, with experience managing multiple projects simultaneously. 
• Strong analytical and critical thinking skills with the ability to interpret complex data and requirements. 
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels. 
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. 
• Knowledge of the insurance industry or familiarity with insurance applications such as Guidewire. 
• Experience with Agile methodologies, especially SAFe, preferred. 

#LI-BR1

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance-based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements.  If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.